Senior Options - Franklin County
Other Senior Agencies or Resources
280 East Broad Street., Room 300
, Ohio
43215
Contact Info
- 280 East Broad Street., Room 300, Columbus, Ohio, 43215, United States
- 614-525-6200
- Website
Service Area
Franklin County, Ohio
Last Updated: 07.17.2026
Pricing
Rates are approximate and subject to change.
Languages Spoken by Staff
English
English
Services Offered
Service Line(s)
Referral
Community Information
Service Lines
Zip Code Covered
43215
Counties Covered
Amenities
Include:
Not Include:
Apartment Types
Square Footage
Cost & Care
IL Starting Price (lowest price)
Respite Rate (furnished/unfurnished)
Transportation Fee? Mile Radius? Fee?
Full Cost of Apartment Range
AL Starting Price (lowest price)
AL Care Level Range (include all levels)
Pet Fee (one time/monthly)
Community Fee Amount Waive or Discount ever?
MC Starting Price (lowest price)
MC Care Level Range (all levels)
2nd Person Fee
Accepts Medicaid Waiver? Private pay how long?
Additional Contacts
Received a phone call from a young lady who was so curt that it was uncomfortable. From her first words I felt like she made the call with her barrels loaded. I asked about movers and she said they didn't offer services to anyone but my mother which offended me because why would I need ANYTHING from these people? I was so uncomfortable that I abruptly ended the call. All I'm trying to do is understand the purpose of their company. What does an elderly person lose by not being with their company. It's unfortunate when people have conversations with others before reaching out to you. That can lead to prejudice/preconceived notions during a conversation. If this is the type of person with whom I must communicate to get answers I guess I'll remain in the dark.
Daniel Crawford
2 months ago
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5 months ago
Stopped at the S High office and told the receptionist that my wife will be 65 in 2 months and wondered if they had any printed material or a list of resources for elders starting Medicare and Social Security. He said "We don't do nothing like that here, you'll have to find someone else"
brian curtis
8 months ago
It just seemed to me nobody worked harder than receptionist to connect me to my mother's case manager for her waiver services. It felt like someone made a huge error and then avoided me when I asked for explanation since the called me personally. So the receptionist took my calls over the phone for three days, until I eventually drove to their location because nobody would respond to my messages, asking for understanding or clarity to why services had been stopped. Eventually a supervisor came down to speak with me to hear me out, but the information had been explained multiple times from voice messages left since the beginning of the week. She did share her information but eventually she became harder to reach after she replied with some helpful information. The issue I have were the lack of communication and last minute phone call Monday morning (and its was now Thursday evening 2 hour before they close)telling me that my mother's services had been stopped without any details of why or happened after receiving them for over 4 years. It just seems that people hide behind emails and text messages without being clear what mistakes caused the lapses in services. Which put my mother that needs dialysis treatment three times a week in jeopardy because an error in their system 🤔
Mary Helen Harrison
3 years ago
Carrie Oswald
4 years ago
stan hatfield
4 years ago
I went to check out information on Medicare back in 2017 when I was thinking of retirement good place plenty of information without any pressure nobody trying to sell you any thing glad I went to a workshop I would recommend any one getting ready for Medicare or retirement check them out
Edith Thornburg
4 years ago
Very helpful people!
Melissa Gualtieri
4 years ago
They have the desire, dedication and determination to assist Central Ohio individuals in need!
Killian Cundall
4 years ago
Hated the actual place, and the staff.but had a great time hanging out with the landscaping guys from 5 seasons..
Carol Moore
4 years ago
They don't help like they say they do. They want you to get a job to show you can pay your bills then when you show that, they say they can't help because you have too much income! I lost my home and everything in it because they promised to help then lied. I now have nothing and no job so thanks for your help
Toni Jones
5 years ago
Thank you COAAA for all the help you provide for my 79yr dad. And Kudos to Nina his case manager who goes above & beyond to assist. It's been a bit stressful taking care of him now that he's a dialysis, however since getting the much needed help from this agency…. it's helped lighten the load. Finally someone who truly cares. Thank you!