Arrow Lift
Home Safety – Modifications and Assessments and Lifts or Elevator Modification to Home
262 East Campus View Blvd
, OH
43235
Contact Info
- Danielle Roe, Sales Consulatant
- 262 East Campus View Blvd, Columbus, OH, 43235, United States
- 1-614-704-9265
- danielle.roe@arrowlift.com
- Website
Service Area
Ohio, Minnesota, Wisconsin, Iowa, California
Last Updated: 12.01.2023
Pricing
Rates are approximate and subject to change.
Cost of Services (Private)
$3,800-$20,000
$3,800-$20,000
Cost of Services (Range)
Free on-site consultations
Free on-site consultations
Payment Accepted
Affordable financing
Affordable financing
Languages Spoken by Staff
Services Offered
Service Line(s)
Referral
Community Information
Service Lines
Zip Code Covered
Counties Covered
Amenities
Include:
Not Include:
Apartment Types
Square Footage
Cost & Care
IL Starting Price (lowest price)
Respite Rate (furnished/unfurnished)
Transportation Fee? Mile Radius? Fee?
Full Cost of Apartment Range
AL Starting Price (lowest price)
AL Care Level Range (include all levels)
Pet Fee (one time/monthly)
Community Fee Amount Waive or Discount ever?
MC Starting Price (lowest price)
MC Care Level Range (all levels)
2nd Person Fee
Accepts Medicaid Waiver? Private pay how long?
Additional Information
Expert knowlege and training-- Custom design and construction-- Builder and architect support
Expert knowlege and training-- Custom design and construction-- Builder and architect support
Additional Contacts
In all my interactions with Arrow, they were very courteous, honest, and trustworthy. I would highly recommend them to anyone else.
Be wary of this company who sent a service technician who knew nothing about our elevator which was fine until he broke it. Unfortunately this occurred when I had them out to set up an annual service plan. Per our son’s nurse, he didn’t know what he was doing and was on the phone with support the entire time he was here. Now my son has been stuck February 9, for over 2 months and will be stuck for at least another month and a half until a supplier who knows what they are doing can replace the elevator. I contacted the owners of this organization and the response was “they would look into it” and then they disappeared- Amen! If I could, I would choose 0 stars….
To say we are disappointed with our Stannah stair lift from Arrow Lift in Columbus, Ohio, would be an understatement. After speaking with their salesman, Matt, he convinced me to purchase a previously-owned unit. It saved us about $1,000. I deeply regret listening to him and believing his pitch. While installation went well, the unit began to have immediate issues. In about one year’s time, the unit has malfunctioned more times than we can count. The slick salesman suggested we unplug it. We did this routinely. This worked occasionally. But then it would always quit working. Technicians came and went. They cleaned the rail, replaced a chip, and tinkered with it repeatedly. They had the audacity to ask us to purchase an extended warranty. We suggested this was a lemon, but they never acknowledged our concern. We have no choice but to continue to call them monthly to fix this unit. I’m certain that we will have to spend even more money on an extended warranty.I guess I’m old school… if something this expensive doesn’t work, a company like Arrow Lift should have the integrity to replace it. So now we are out thousands of dollars, and we are unable to get our 80 year old nana up and down the stairs safely. I would hope that Arrow Lift would care just as much about her safety as they do their profits.
I didn’t know who to call for this service. We were moving into a new house with stairs and needed to coordinate the installation with the closing on the house. The installation person was there to meet me at the new house and was able to have the install done, quick and easy. We moved into the house the next day!! We’ve been using the stairlift for over 2 years now. I purchase the yearly maintenance contract but we haven’t had any issues at all. The company comes out for a checkup every year to make sure that everything is clean and functioning properly. Very courteous staff always!!
I had an Arrow Lift installed for my husband in August. There were a few problems with installation– when I called I never got an answering machine someone always answered and sent someone right out to take care of the problem. Thanks to Matt in sales, Mike in service and Atril in installation. You have a great team of people–Thank you and Merry Christmas–Warren and Rita Weaver
